Chevrolet Launches Certified Services

Certified Service, a new approach to help make customers so satisfied with service at the dealership that they won’t want to take their vehicle anywhere else, is now available at all U.S. Chevrolet, Buick, GMC and Cadillac dealerships.


“The purchase of a vehicle is only a portion of the customer’s full experience with their vehicle, which they will drive for several years,” said Steve Hill, GM North American vice president, Customer Care and Aftersales. “For GM to fulfill its vision to design, build and sell the world’s best vehicles, we must provide a truly exceptional ownership experience from the first day of ownership until they buy their next vehicle from us. Our customers expect and deserve this.”

Certified Service elements include a new service look and feel, national retail programs offering competitively priced, convenient service performed by trained experts who best know these vehicles, and a new focus on the total vehicle ownership experience.

“Certified Service brings together many of the necessary elements for creating positive, long-lasting relationships with our customers,” Hill said. “It’s more than a name change - it’s a commitment from the highest levels of this company to provide superior treatment, convenience and value during every service visit.

Visit Tyrrell-Doyle Chevrolet for more information.